Highton Plumbing Repairs – Leaking Taps & Noisy Toilet Resolved Fast

When Jess visited the Bay Plumbing & Drainage marquee at this year’s Run4Geelong event, she mentioned a few plumbing issues at her Highton home that had been progressively getting worse — leaking taps, a noisy toilet, and some ageing fixtures. After the event, she used the QR code from our submission form in the thank-you promo pack to get in touch. From there, we organised a booking for the next day and attended to assess and resolve all issues. 

Marcus was booked for 8.00am and attended Jess’s property for a full inspection of the bathroom, ensuite, and toilet. From the initial conversation to the final handover, we aimed to make the process simple, friendly, and stress-free.

During our assessment, we identified:

• An aging toilet inlet valve overflowing into the pan, causing the ongoing noise
• Leaking bathroom basin taps due to worn washers and O-rings
• Damaged shower tapware with chrome flaking and worn internals, requiring a full replacement set
• We also tested the pressure to the property for compliance issues, but we confirmed water pressure was within the required 500 kPa limit. AS/NZS 3500.1 clause 3.3.4 states that the maximum static pressure at any outlet (other than fire outlets) in a building should not exceed 500 kPa 

We also provided Jess with our complimentary Plumbing Inspection Report, giving her a clear record of her home’s plumbing condition and any future maintenance priorities.

The basin tapware had significant wear, causing leaks and the taps were hard to open, which limited the shower head flow. The internal breech seats were no longer flat due to years of use, preventing a watertight seal.

The shower handles and internal components were worn, with chrome flaking that posed cutting risks and made the tapware difficult to use.

The Caroma cistern was intermittently leaking due to:

• A faulty inlet valve
• A deteriorated bottom washer
• Perished rubber connections
• A worn pan collar
  These issues caused water loss, noise, and poor flushing performance.

Using our maintenance tools, drills, and seat-reseating equipment, we:

• Filed back the tap breaches to restore the brass seat to a perfectly flat surface
• Vacuumed all filings to prevent contamination inside the tap body
• Completed a full rebuild with new:
  • Copper tap washers
  • Fibre washers
  • O-rings
• Cleaned the aerator to restore smooth water flow

This ensured a long-lasting, leak-free seal.

We supplied and installed a brand new set of Posh Bristol wall-type spindles- which we carry in our fully stocked work Utes, 

To fully resolve the overflow and noise issues, we replaced:

• Inlet valve
• Bottom washer
• Pan collar
• Flush pipe rubber
• Flexible hose
• Isolation tap

These upgrades restored the Caroma suite to quiet, efficient, leak-free operation.

By having fully stocked vehicles our team are always have the correct parts on hand, which saves time and money for our clients.

After completing all repairs, we:

✔ Performed a full operational test of all fixtures
✔ Cleaned the work areas
✔ Checked water pressure to ensure compliance
✔ Sent Jess a full photo documentation package
✔ Applied a $150 Run4Geelong event discount

Jess was thrilled with the service — from the friendly chat at the event to the booking process and the professional workmanship. She later left us a 5 Star – Google review noting how easy and transparent the entire experience was.