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Privacy Policy

Get In Touch

Last updated: 16/10/2024

Bay Plumbing & Drainage (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website (“Site”).

  1. Information We Collect
    • Personal Information: When you fill out our contact form, we collect personal information such as your name, email address, phone number, and the content of your message.
    • Usage Data: We may collect information on how the Site is accessed and used, including your IP address, browser type, and pages visited.
  2. Use of Your Information
    • To respond to your inquiries and provide customer support.
    • To send you important updates or communications related to our services.
    • To improve and personalize your experience on our Site.
  3. Cookies and Tracking Technologies
    • We may use cookies and similar tracking technologies to track activity on our Site and hold certain information.
    • You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
  4. Disclosure of Your Information
    • Service Providers: We may employ third-party companies to facilitate our services. These third parties have access to your personal information only to perform tasks on our behalf.
    • Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities.
  5. Security of Your Information
    • We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
  6. Retention of Data
    • We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.
  7. Your Rights
    • You have the right to access, update, or delete your personal information.
    • To exercise these rights, please contact us using the information provided below.
  8. Third-Party Links
    • Our Site may contain links to other websites that are not operated by us.
    • We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.
  9. Children’s Privacy
    • Our Site is not intended for individuals under the age of 13.
    • We do not knowingly collect personal information from children under 13.
  10. Changes to This Privacy Policy
    • We may update our Privacy Policy from time to time.
    • Changes will be posted on this page with an updated “Last updated” date.
  11. Contact Us