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Drain inspection equipment set up on a rooftop to check blocked drains in a strata complex.

Strata Plumbing Geelong: Commercial Drainage Diagnostics

Bay Plumbing & Drainage: Trusted Strata and Commercial Plumbing Specialists in Geelong

The Pier Point Owners Corporation, managed by Harcourts Geelong, approached Bay Plumbing & Drainage to investigate persistent water leaks from the top storey into the lower levels of their Geelong CBD building. Recent tiling works had been carried out to repair defects identified during a building inspection, but there was concern that the suspended stormwater drainage system may not be fully clear, potentially compromising the repairs.

On-Site CCTV Drainage Inspection and Assessment

Our team attended the site to carry out a full stormwater system inspection. The main objectives were:

  • Check that the suspended stormwater drainage system was operating at full capacity
  • Identify any blockages caused by grout, broken tiles, or installation defects
  • Ensure stormwater catchment points were functioning correctly

Using our high-resolution Ridgid CCTV drainage cameras alongside our GPS locating equipment, we were able to pinpoint several areas where grout had been washed off and broken tile debris were obstructing the stormwater flow from the top balcony. This was causing water to pool on the deck area surrounding the building and flow in between the cladding and core drilled holes for the services affecting lower properties.

Vehicle parked in underground garage.
Geelong Drainage Specialists

Diagnosing the Issues

During inspection, we found:

  • Large amounts of set grout inside the suspended stormwater service restricting flow. This was caused by the tilers washing off during the installation which then set in the drain and blocked the service
  • Debris from broken tiles in the PVC elbows and junctions on the suspended stormwater system
  • Installation defects affecting performance from lack of adequate drainage points in the deck areas and channel grates with little or no fall causing water to pool and run off the side of the building

These issues were directly causing the intermittent leaks and were a risk to the building’s owners and internal assets if left un-resolved.

Professional Rectification and Cleaning Process

To restore full functionality, we:

  1. Protected the property: All work areas were covered with protective floor covings to prevent damage while moving drainage equipment through the building
  2. Bypassed critical connections: The basement stormwater was temporarily disconnected, and a filter and bypass system installed to capture grout and tile fragments
  3. High-pressure water jetting: Using our specialised units, we cleared the blockages along the full length of the suspended 225mm stormwater service
  4. Re-inspection: After clearing, we ran the CCTV camera through the system to ensure the service was completely free of obstructions and operating efficiently
  5. Documentation: A full photo and video report was provided to the Owners Corporation, demonstrating the work completed and confirming the system’s restored capacity

Outcome and Client Benefits

  • The suspended stormwater drainage was fully cleared and reconnected
  • Leaks from upper levels were eliminated, protecting the building’s assets
  • The Owners Corporation received a detailed inspection and remediation report for record keeping
  • Confidence in the long-term performance of the stormwater system was restored

Bay Plumbing & Drainage continues to build a reputation across Geelong and surrounding areas for delivering complex strata plumbing jobs that require specialist equipment, technical expertise, and meticulous attention to detail, ensuring results for owners corporations time and time again.

Modern building exterior with glass

Need Specialist Strata Plumbers in Geelong?

Are you managing a strata building or commercial property in Geelong with drainage or plumbing issues? Bay Plumbing & Drainage provides specialist commercial plumbing services including CCTV inspections, hydro-jetting, and comprehensive reporting for Owners Corporations. Call 1300 625 633 for expert strata plumbing solutions, today.

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Graeme Ellis

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The team from Bay Plumbing were efficient on time and explained what they were doing clearly throughout the job. They also spoke to us like we were actual humans, thanks again to you all at Bay Plumbing.

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Holly Rumsey

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Absolutely flawless service! I unfortunately needed a plumber quite urgently! Someone arrived same day, on time! Very patient and knowledgeable. Reasonably priced and never made feel like a woman who knew nothing which is sometimes hard to find. Whole team was professional and kind when I was very distressed. Highly recommend this business if you ever need their services!

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Samuele Buzzo

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Fast, polite and professional.

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James Wilson

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Great experience all round – an efficient, organised group that delivers high quality work while communicating all the way through. Friendly people and reasonable prices considering the comprehensiveness of the service.

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Ben Riley profile picture
Ben Riley

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Emailed issue at 8am. Was phoned back at 8:40 am. Issue discussed and advice given. Plumber arrived early afternoon, as indicated. 10 mins notice given. Very knowledgeable and friendly. Issue resolved temporarily, as discussed on phone in the morning, and long-term plan made. No nasty surprises. Great service – would highly recommend!

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Brett Tyers

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The booking process was easy and Eric turned up and fixed the problem without fuss. Highly recommended.

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Steve Ray

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Bay Plumbing were fast, efficient and super helpful. They initially didn’t have space but knowing we were pushed for time they did some magic and within 30 minutes they were at our place fixing our problem. Laine was only too happy to help. The whole team seem like a very reliable bunch and I wouldn’t hesitate to use them again!

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A R

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Marcus from Bay Plumbing arrived promptly and was courteous and helpful.

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Andrew Turner

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Very helpful, thanks!